Privacy Policy

We collect information you provide directly to us, such as when you create an account, submit a form, contact our support team, or otherwise communicate with us. This may include your name, email address, company name, phone number, and payment information.

We also collect certain information automatically when you use our platform, including your IP address, browser type, operating system, device identifiers, pages viewed, actions taken, referring URLs, and timestamps.

If you use our form-building tools to collect data from your end users, you act as the data controller for that information. Valastic acts as a data processor and processes that data only on your instructions.

We use the information we collect to provide, maintain, and improve our services; to process transactions and send related information; to send technical notices, updates, security alerts, and support messages; and to respond to your comments, questions, and customer service requests.

We may also use the information to monitor and analyze trends, usage, and activities in connection with our services; to detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights, property, and safety of Valastic and others; and to comply with legal obligations.

We process personal data under the following legal bases: performance of a contract (to provide the services you have subscribed to), legitimate interests (to improve and secure our services), consent (where you have given it), and compliance with legal obligations.

We do not sell your personal information. We may share information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf. These service providers are contractually bound to use the information only for the purposes of providing services to us.

We may also share information in response to a legal process, such as a court order, subpoena, or government request; to enforce our terms and policies; to detect, prevent, or otherwise address fraud, security, or technical issues; or to protect the rights, property, or safety of Valastic, our users, or the public as required or permitted by law.

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.

We take the security of your data seriously. We implement appropriate technical and organizational measures to protect the personal information we collect and process. These measures include encryption at rest (AES-256) and in transit (TLS 1.3), access controls and authentication requirements, regular security assessments, and employee training programs.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security but continuously invest in our security infrastructure.

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or port your data; the right to object to or restrict processing; and the right to withdraw consent at any time.

To exercise any of these rights, please contact us at privacy@valastic.com. We will respond to your request within 30 days. We may ask you to verify your identity before processing your request.

If you are located in the European Economic Area, you also have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal information violates applicable data protection law.

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze usage of our platform. Essential cookies are required for the platform to function. Analytics cookies help us understand how users interact with our services.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our services. For full details, see our Cookie Policy.

If you have any questions about this Privacy Policy, please contact us at privacy@valastic.com or at our registered address: Valastic, Inc., 548 Market St, Suite 95429, San Francisco, CA 94104, United States.